모바일 메신저 대화에서 나타나는 공손 전략

• 영문명: Politeness Strategies in Conversations through Mobile Messaging Applications
• 발행기관: 이중언어학회
• 저자명: 윤상석 김정숙 이동은
• 간행물 정보: 『이중언어학』제56호, 155~181쪽, 전체 27쪽
• 주제분류: 인문학 > 언어학
• 파일형태: PDF
• 발행일자: 2014.09.30

영문 초록

The purpose of this study is to explore politeness strategies found in conversations through mobile messaging application (MMA). MMA, which is represented by Kakao Talk in Korea, is the most frequently used application on smartphones, and now MMA communication seems to be replacing traditional telephone or even face-to-face conversations. However, unlike telephone or face-to-face conversations, MMA communication lacks prosodic and supralinguistic features which are very important parts of communication. Therefore, people try to manage MMA conversations not to be misunderstood their intentions. The current study analyzed some group conversations and one-on-one conversations made through Kakao Talk and investigated politeness strategies. Firstly, people make use of wide range of stylistic variations, from very formal written style to non-standard casual style, to regulate the atmosphere of the conversation. Secondly, there appear lots of attempts to build rapport among conversation participants using emoticons, slangs, and many non-standard internet jargons. Also, people use lots of collaborative tokens such as back-channeling and onomatopoeic and mimetic expressions. Thirdly, there appear many adjacent pairs which are separated by many turns, which is rare in oral conversations. Thus, people try to respond their conversation partners even after a long time. Fourthly, it appears that MMA users try to avoid imposing others for responding quickly: delayed or lack of response and omission of opening or closing remarks seem to be well understood. At the same time they appear to feel obligation of responding as quickly as possible. This study concludes that MMA enables people maintain social relationship widely, respecting each other’s privacy and politeness is considered importantly but not strictly.

목차

1. 서론

2. 이론적 배경—공손성에 대한 이해

3. 온라인 의사소통의 특징

4. 자료 및 분석 방법

5. 분석

6. 토론 및 결론

참고 문헌

키워드

온라인/사이버 대화 인터넷 언어 존대법 공손성 논변적 online/cyber communication internet language honorifics politeness discursive