호텔직원의 역할모호성이 직무만족에 미치는 영향

• 영문명: The Effect of Job Satisfaction on Role Ambiguity for Hotel Employee
• 발행기관: 대한관광경영학회
• 저자명: 이창호 오석윤
• 간행물 정보: 『관광연구』제19권 제1호, 307~323쪽, 전체 17쪽
• 주제분류: 사회과학 > 관광학
• 파일형태: PDF
• 발행일자: 2004.06.30

영문 초록

The purpose of this study is to examine effect of the role ambiguity on job satisfaction in a super deluxe hotel environment. Result indicate that; the role ambiguity has different results according to the feature of statistics of population in a hotel; the role ambiguity was analyzed with the fact that has different results according to general job characteristics; the role ambiguity is related to job satisfaction as a negative effect. Other result suggest a negative relationship between the role ambiguity and job performance, and that job performance medicates effects of the role ambiguity on satisfaction.

목차

Ⅰ. 서론

Ⅱ. 이론적 배경

Ⅲ. 조사의 개요

Ⅳ. 실증분석 및 시사점

Ⅴ. 결론 및 제언

〈참고문헌〉

키워드

역할모호성 직무특성 직무만족