호텔 식음료 종사원의 조직 커뮤니케이션, 조직지원, 조직몰입 그리고 직무만족과의 관계

• 영문명: The Relationships among Organization Communication, Organizational Support, Organizational Commitment and Job Satisfaction in the Hotel F&B Employee
• 발행기관: 대한관광경영학회
• 저자명: 이정실
• 간행물 정보: 『관광연구』제19권 제1호, 35~53쪽, 전체 19쪽
• 주제분류: 사회과학 > 관광학
• 파일형태: PDF
• 발행일자: 2004.06.30

영문 초록

The purpose of this study was to examine, in a service context, construct validity of widely used and accepted measures of organizational communication, perceived organizational support, organizational commitment, and job satisfaction. The respondents included 252 food and beverage department employees of five hotels participated in the survey. The data were analyzed by frequency analysis, factor analysis, and AMOS. The result of AMOS reveals that the organizational communication significantly influenced perceived organizational support, organizational commitment, and job satisfaction. And perceived organizational support had a directional impact on organizational commitment and job satisfaction Finally, organizational commitment also had a directional impact on job satisfaction.

목차

ABSTRACT

Ⅰ. 서론

Ⅱ. 이론적 배경

Ⅲ. 연구설계

Ⅳ. 분석결과

Ⅴ. 결론 및 토의

참고문헌

키워드

조직 커뮤니케이션 조직지원 지각수준 조직몰입 직무만족