챗봇 빌더를 활용한 한국어교육용 챗봇 제작 및 검증 연구: 학습자 인식 조사를 중심으로

• 영문명: A study on the development and validation of Korean language education chatbots using chatbot builder: Focusing on learners’ perceptions
• 발행기관: 한국외국어교육학회
• 저자명: 정진경(Jin-Kyung Jung) 김한샘(Han-Saem Kim)
• 간행물 정보: 『Foreign Languages Education』Vol.31 No.3, 101~131쪽, 전체 31쪽
• 주제분류: 사회과학 > 교육학
• 파일형태: PDF
• 발행일자: 2024.09.30

국문 초록

The purpose of this study is to develop a chatbot for Korean language education using Google Dialogflow, aiming to determine its effectiveness as a learning tool and to investigate learners’ perceptions of prototype chatbots. Six Korean language education chatbots were developed for beginner Korean language learners, and 30 beginner learners—15 from Mongolia studying in Korea and 15 from Japan studying abroad—were recruited. These learners practiced Korean conversation with the chatbots for about three weeks, and pre- and post-surveys were conducted. Analysis showed that using the chatbots for conversation practice positively impacted learners’ confidence. However, the chatbots’ overall effectiveness fell short of expectations, as significant results were observed only in confidence among the three investigated areas: interest, confidence, and motivation. Learners were generally satisfied with the chatbots, although Japanese learners rated its effectiveness in improving expressions and comprehension skills low, suggesting a need for further analysis. Both groups found voice chatbots more beneficial, underscoring a significant need for individual speaking practice, especially among Japanese learners. Despite limitations such as the inability to engage in flexible conversations, the study demonstrates the potential of chatbots developed as a learning tool and identifies learners’ perceptions from various perspectives.

목차

Ⅰ. 머리말

Ⅱ. 선행 연구

Ⅲ. 연구 방법

Ⅳ. 한국어교육용 챗봇 제작

Ⅴ. 학습자 인식 설문조사

Ⅵ. 맺음말

참고문헌

키워드

챗봇 챗봇 빌더 학습자 인식 한국어교육 chatbot chatbot builder learner perception Korean language education