국내 SW 전문인력의 이직의도 결정요인에 관한 연구

• 영문명: Examination of the Determinants of SW Manpower' Turnover Intention : Testing the Mediating Role of Job Satisfaction
• 발행기관: 한국IT서비스학회
• 저자명: 권문주(Moon-Ju Kwon) 박상철(Sang-Cheol Park)
• 간행물 정보: 『한국IT서비스학회지』한국IT서비스학회지 제9권 제1호, 73~90쪽, 전체 18쪽
• 주제분류: 경제경영 > 경영학
• 파일형태: PDF
• 발행일자: 2010.03.30

영문 초록

UP to now, a shortage of SW staff has been a threat to providing satisfactory SW services in Korea. Therefore, it is necessary for us to understand factors that satisfy SW personnel and then retain them not to leave their current job positions. Hereafter, we examine whether SW manpower’s job satisfaction fully mediates or partially mediates the relationship between the drivers of turnover intention such as satisfaction on IT education, job fitness, fairness of rewards and organizational moods and turnover intention. Using survey data from 745 SW staffs, we found that all antecedents except for satisfaction on IT education have significant impacts on job satisfaction as well as verified that the job satisfaction partially or fully mediates the relationships between job fitness, fairness of reward and organizational moods and turnover intention. Based on our findings, our results allowed us to provide a deeper understanding of the forces on turnover intention by examining the role of mediating effect on job satisfaction.

목차

1. 서 론

2. 선행연구

3. 연구모형 및 가설

4. 실증분석

5. 결 론

키워드

Turnover intention Job satisfaction fairness of rewards organizational moods mediating effects