Medical Staff Work Stressors and Their Impact on Their Level of Clinical Empathy

• 영문명: 医务人员工作压力源对其临床共情水平的影响
• 발행기관: ACADEMIC FRONTIERS PUBLISHING GROUP(AFP)
• 저자명: XU Yonglan GU Meixi DENG Kaiying QIU Longhu DENG Qiaofeng
• 간행물 정보: 『Journal of Sinological Studies(JSS)』Vol.1 No.4, 10~20쪽, 전체 11쪽
• 주제분류: 인문학 > 역사학
• 파일형태: PDF
• 발행일자: 2024.12.31

국문 초록

In order to provide targeted ma,nagement reference suggestions for improving the doctor-patient relationship and promoting harmonious development, we investigated the current stressors level and empathy level of medical staff, and used it to analyze the impact of the stressors level of medical staff on their empathy level. We analyzed the impact of medical staff's stressors on their empathy level, and improved their clinical empathy level through targeted reduction of medical staff's work stress. We used the Clinician Occupational Stress Scale and the Jefferson Empathy Scale, Health Professions Version to administer the questionnaire to 459 medical professionals. (1) The medical staff's work stressor score was 102.97 with a standard deviation of 22.43 and their empathy level score was 79.65 with a standard deviation of 25.86. The results of correlation analysis showed a negative correlation between medical staff stressors and their empathy level. (2)Regression analysis showed that medical staff's work stressors had a significant negative effect on their level of empathy with a regression coefficient of -0.318.The work stress score explained 7.4% of their level of empathy. (3)Among the dimensions of the Job Stressor Scale, the external environment dimension score was 2.85 with a standard deviation of 0.93, and the occupational interest dimension score was 2.42 with a standard deviation of 0.78. The results of the stepwise regression analysis showed that the medical staff's external environment stress and occupational stress had a significant negative effect on their empathy level scores (B1=-0.176, B2=-0.330, p<0.01). The higher the work stressors score, the lower the empathy level of medical staff. Appropriately reducing medical staff's external environmental stressors and occupational interest stressors can enhance their clinical empathy level.

영문 초록

调查医务人员工作压力源及其共情水平现状，分析医务人员工作压力源对其共情水平的影响，为提高医务人员临床共情水平，改善医患关系促进和谐发展提供针对性管理参考建议。使用临床医生工作压力源量表(scale for occupationalstressors on clinician)以及杰弗逊共情量表医护人员中文版（JSE HP-Version）对459名医务人员进行问卷调查。（1）医务人员工作压力源（102.97±22.43）和共情水平（79.65±25.86）间呈显著负相关（r=-0.276；p<0.01 ）。（2）工作压力源对共情水平有显著的负向影响（B=-0.318），工作压力源解释了共情水平的7.4%（调整后R2=0.074）。（3）工作压力源量表各维度中，外部环境压力（2.85±0.93）和职业兴趣压力（2.42±0.78）对共情总分的影响显著（B1=-0.176，B2=-0.330，p<0.01）。医务人员的工作压力源得分越高，共情水平越低，适当减轻医务人员外部环境压力和职业兴趣压力可提升其临床共情水平。

목차

1 前言

2 对象与方法

3 研究结果

4 讨论

5 总结

参考文献

키워드

Empathy Work stressors Medical staff 共情 工作压力 医务人员

참고문헌

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• 中国健康心理学杂志
• Br J Neurosurg
• 中华现代护理杂志
• 环境与职业医学
• 中国卫生事业管理
• BMC Emergency Medicine
• World neurosurgery
• Neuroscience and Biobehavioral Reviews
• 上海交通大学学报(医学版)
• 护理研究
• BMC Nurs
• 护理研究
• 职业与健康
• Nursing open
• The Lancet
• 上海交通大学学报(医学版)
• World neurosurgery
• 中国护理管理
• 中国卫生事业管理
• 医学与哲学(B)
• Patient Preference and Adherence
• 医学动物防 制
• 中国社会医学杂志
• Medical education
• 河北医药
• Neuroscience and Biobehavioral Reviews
• Psychoneuroendocrinology
• 中国医学创新
• 现代传播(中国传媒大学学报)
• 中国卫生事业管理
• 医学与哲学(B)
• 河北医科大学学报