Emotional Intelligence Profile and Employee Attitude

• 영문명: Emotional Intelligence Profile and Employee Attitude
• 발행기관: 동아시아경상학회
• 저자명: 이서연 문재승
• 간행물 정보: 『East Asian Journal of Business Economics』Vol.11 No.2, 1~13쪽, 전체 13쪽
• 주제분류: 경제경영 > 경제학
• 파일형태: PDF
• 발행일자: 2023.06.30

영문 초록

Purpose - The purpose of this study is to identify emotional intelligence (EI) profiles according to the sub-factors of the ability EI model, namely, self-emotional appraisal, others’ emotional appraisal, regulation of emotion, and use of emotion. In addition, this study aims to reveal whether there is a difference in job satisfaction, affective commitment, and turnover intention depending on the profile. Research design, data, and methodology - For the study, 536 survey responses were analyzed using SPSS 22 and MPlus 8.4. Result - The analysis identified four EI profiles. These were 1) middle-low generalized EI (all sub-factors of EI were slightly lower than the average level), 2) middle-high generalized EI (all sub-factors of EI were slightly higher than the average), 3) low generalized EI (all EI sub-factors were much lower than the average), and 4) high generalized EI (all EI sub-factors were much higher than average). Furthermore, significant differences were found in job satisfaction, affective commitment, and turnover intention according to each profile. Conclusion - This study expands the EI theory by revealing the profile of EI. In addition, this study investigated the impact of EI profile on job satisfaction, affective commitment, and turnover intention.

목차

1. Introduction

2. Theoretical background

3. Method

4. Analysis and Results

5. Discussion

References

키워드

Emotional Intelligence Profiles Job Satisfaction Affective Commitment Turnover Intention Latent Profile Analysis