바리스타의 특성에 따른 이직의도에 관한 연구

• 영문명: A Study on the Turnover Intention according to the Characteristics of Barista
• 발행기관: 한국커피협회
• 저자명: 류지혜
• 간행물 정보: 『한국커피문화연구』제5권 1호, 1~20쪽, 전체 20쪽
• 주제분류: 복합학 > 학제간연구
• 파일형태: PDF
• 발행일자: 2019.06.30

영문 초록

The purpose of this study is to determine why the barista job has such a high turnover rate and to understand the factors that affect this tendency in order to prevent baristas from quitting and moving to other jobs, with the ultimate goal of promoting the development of the coffee industry. In order to collect data for this study, a survey was conducted from November 1, 2011 - November 20, 2011 targeting 200 baristas working at coffee shops in Seoul, and SPSS v. 15.0 was used to analyze the collected data. In the result of analyzing factors using the Max Barry perpendicular rotation method, a total of 8 factors were induced. Social relationship, job fit, payroll and benefits, aptitude and capacity, company policy and position and treatment factors appeared to be significant factors in baristas' desire to change jobs.

목차

Ⅰ. 문제제기 및 연구 목적

Ⅱ. 연구방법

Ⅲ. 연구결과

Ⅳ. 결론

참고문헌

키워드

coffee barista turnover turnover intention factor analysis