여행사의 지식경영요인이 재무적 성과에 미치는 영향

• 영문명: Effects of the Introduction of Knowledge Management on Financial Performance of Travel Agencies: The Case of Chungcheongbuk-do
• 발행기관: 한국관광학회
• 저자명: 안현모 김경숙
• 간행물 정보: 『관광학연구』제33권 제2호, 145~163쪽, 전체 19쪽
• 주제분류: 사회과학 > 관광학
• 파일형태: PDF
• 발행일자: 2009.04.30

영문 초록

Human capital is recognized as one of important sources of business success. This paper is to examine the effects of the introduction of knowledge management as a human capital upon the perception of production performance at travel agencies. With using LISREL program authors analyzed empirically about both sharing and creation of knowledge, components of knowledge management, and financial performance at travel agencies. The data were drown from a survey and interview to 234 personnel involved in tarvel business agencies. The results reveal that the human capital hardly affects the sharing and creation of knowledge, and sharing knowledges are found to influence on the components, while creating knowledge are not affecting the components.

목차

Ⅰ. 서론

Ⅱ. 이론적 배경

Ⅲ. 연구방법

Ⅳ. 분석 결과

Ⅴ. 결론

참고문헌

키워드

지식경영 재무적 성과 지식창조 지식공유 Knowledge management Financial performance Knowledge creation Knowledge sharing