기업개성이 직원의 직무만족과 기업 이직률의 관계에 미치는 영향

• 영문명: Impact of Corporate Personality on the Relationship between Job Satisfaction and Turnover Rate :Based on the Corporate Review of Job-Planet
• 발행기관: 한국IT서비스학회
• 저자명: 안병대(Byungdae An) 최진욱(Jinwook Choi) 서용무(Yongmoo Suh)
• 간행물 정보: 『한국IT서비스학회지』한국IT서비스학회지 제19권 제3호, 35~56쪽, 전체 22쪽
• 주제분류: 경제경영 > 경영학
• 파일형태: PDF
• 발행일자: 2020.06.30

영문 초록

The purpose of this study is to measure corporate personality by analyzing the internal employees’ corporate reviews and to identify the impact of the representative corporate personality on the relationship between job satisfaction of internal employees and the turnover rate of the company. To this end, we first created a dictionary of words representing the corporate personality with a Word2vec method based on words explaining five corporate personalities, such as reliability, initiative, practicality, activism, and femininity, obtained from the preceding study. Next, we analyzed reviews which were written by internal employees on their companies to measure the score of corporate personality at a review level, aggregated the review level scores for each company to calculate the company level score of corporate personality, and assigned to each company the corporate personality with the maximum score among the five such scores. Also, job satisfaction and turnover rate were measured from internal employees’ corporate evaluation scores and the percentage of former employees of each company who left a review on the company, respectively. This study collected datasets of corporate reviews, employee information, and corporate information from Job-Planet from 2014 to 2017, conducted a technical statistic check and correlation analysis to confirm the suitability of the datasets, and performed linear regression analysis to evaluate the research model and verify hypotheses. As a result of the analysis, the job satisfaction of the internal staff has a significant negative impact on the corporate’s turnover rate. In addition, companies having a personality of reliability, initiative and femininity also showed a significant cause-and-effect relationship between job satisfaction and turnover rate and among them, job satisfaction of companies having a personality, initiative, showed a greater impact on turnover rate. In sum, we not only proposed a novel method of measuring corporate personality, but also showed that corporates need to identify its corporate personality and to utilize a different strategy to reduce their employee’s turnover rate depending on the corporate personality.

목차

1. 서 론

2. 이론적 배경

3. 연구방법

4. 연구 결과

5. 결 론

참고문헌

키워드

Corporate Personality Job Satisfaction Turnover Rate Text Mining Word2vec