실손의료보험 가입자의 보험관련 특성과 보험서비스 만족도

• 영문명: A study on properties and satisfaction in insurance of medical reimbursement insurance policyholder
• 발행기관: 전남대학교 생활과학연구소
• 저자명: 홍은실(Hong, Eun-Sil) 양남희(Yang, Nam-Hee) 신효련(Shin, Hyo-Ryeon)
• 간행물 정보: 『生活科學硏究』生活科學硏究 第19輯, 1~14쪽, 전체 14쪽
• 주제분류: 자연과학 > 생활/식품과학
• 파일형태: PDF
• 발행일자: 2009.12.30

영문 초록

This study investigated the differences of satisfaction in insurance according to insurance properties of medical reimbursement insurance policyholder. The samples were 300 adults. SPSS 12.0 software was used for statistical analysis. Cronbach's α, chi-square analysis, t-test, one-way ANOVA, Duncan's multiple range analysis were all conducted to acquire the results. The main results of this study were as follows. First, the properties in medical reimbursement insurance differed significantly according to socio-demographic variables such as gender, age, level of education, job status, monthly household income. Second, the satisfaction in medical reimbursement insurance differed significantly according to socio-demographic variables such as job status, monthly household income. Third, the satisfaction in medical reimbursement insurance differed significantly according to the type of insurance.

목차

Abstract

Ⅰ. 서론

Ⅱ. 선행연구 고찰

Ⅲ. 연구방법

Ⅳ. 연구결과

Ⅴ. 결론 및 제언

참고문헌

키워드

medical reimbursement insurance properties in insurance satisfaction in insurance