공공부문 IT 아웃소싱 의사결정 요인 도출：델파이 방법

• 영문명: Decision Making Factors of IT Outsourcing in Public Sector：A Delphi Mehod
• 발행기관: 한국IT서비스학회
• 저자명: 윤성철(Sung Chul Yoon) 이슬(Seul Lee)
• 간행물 정보: 『한국IT서비스학회지』한국SI학회지 제2권 제2호, 121~133쪽, 전체 13쪽
• 주제분류: 경제경영 > 경영학
• 파일형태: PDF
• 발행일자: 2003.11.01

영문 초록

To improve the quality of the services and to concentrate on the core capability, in public sector the IT outsourcing is recently being vitalized by the institutional support of the government for the entrusting non-government. Because the lots of general studies so far have simply focused on indicating fragmentary factors i.e. economical factors, risk factors, system factors, or induction objects, etc., they are insufficient in making the practical decisions, therefore we indicated systemized model extending over the whole range of the IT outsourcing to support substantial decision makings, and assorted 4 categories and drew considerable 55 factors from the literature study to materialize the previously considerable factors at each decision making stage. And the principal factors were drawn from each decision making category by a group of 11 experts. Besides, a henceforth plan for the application was also presented through an actual example of the IT outsourcing decision making process of ‘M’, a public enterprise.

목차

Abstract

1. 서 론

2. 공공부문 IT 아웃소싱

3. IT 아웃소싱 의사결정

4. 공공부문 M사 ITO 도입사례

5. 결 론

참 고 문 헌

저 자 소 개