간호사의 감성지능, 감정노동, 직무스트레스가 업무성과에 미치는 영향

• 영문명: The Effect of Emotional Intellingence, Emotional Iabor and Job Stress on Nurses’ Job Performance
• 발행기관: 한국보건기초의학회
• 저자명: 박은희(Park, Eun Hee)
• 간행물 정보: 『한국보건기초의학회지』제13권 제2호, 80~87쪽, 전체 8쪽
• 주제분류: 의약학 > 면역학
• 파일형태: PDF
• 발행일자: 2020.12.31

영문 초록

Background: This study was a descriptive survey research on nurse’s Job performance to identify the effects of emotional intellingence, emotional labor, job stress. Method: The participants were 166 shift nurses working at three general hospital. Data were analyzed with Multiple Regression Analysis. Results: The most important factor affecting nurse’s Job performance was deep acting of Emotional intellingence (β=0.394), Emotional labor (β=0.350), which together explained there job satisfaction up to 45.6% (F=24.013, p<0.001). Conclusion: Through this study result, the factors influencing nurse’s Job performance were deep acting of emotional intellingence, emotional labor was the most influential factor. The results of this study improve nurse’s Job performance, deep action is needed for nurses to operate educational program.

목차

서 론

연구 방법

연구 결과

고 찰

결론 및 제언

키워드

Nurses Emotional intellingence Emotional labor Job stress Job performance