Identification of Key Success Factors in Performing Effective Logistic Management: A Case Study of XYZ Ltd. Manufacturing Company

• 발행기관: People & Global Business Association
• 저자명: Fika Ananda Fortuna Agnes Cintia Jayanti Taryono Purba Mohammad Ichsan
• 간행물 정보: 『Global Business and Finance Review』Vol.30 No.1, 58~69쪽, 전체 12쪽
• 주제분류: 경제경영 > 경영학
• 파일형태: PDF
• 발행일자: 2025.01.30

국문 초록

Purpose: This paper explores and discusses the factors influencing logistic management, particularly in the context of operational efficiency. Design/methodology/approach: The author used a qualitative method with several stages of data collection, namely exploration, root cause validation, and analysis. Data analysis uses the Relative Importance Index (RII) to find priorities from various factors that affect operations. Findings: Ten factors have the most influence on logistics competitiveness at PT. XYZ: Top Management Commitment, Collaboration, Training and Development, Technology Integration, Data Quality, Technological Infrastructure, Cost Competitive Strategy, Employee Motivation, Customer Satisfaction, and Reduction of Lead Time and Non-Value- Adding Activities. Top Management Commitment, Training and Development, and Collaboration are the most influ-ential factors with the highest RII scores, indicating the importance of top management, employee training, and inter-departmental collaboration to improve warehouse operational effectiveness. Research limitations/implications: This study's focus is limited to PT. XYZ. To provide a comprehensive analysis, future research should consider expanding the sample size, conducting cross-regional studies, exploring external factors such as global supply chain dynamics, and investigating the role of technology development in logistics. Originality/value: This paper finds Key Success Factors (KSF) for managing more effective logistics management.

목차

Ⅰ. Introduction

Ⅱ. Literature Review

Ⅲ. Research Methodology and Data Collection

Ⅳ. Result and Discussion

Ⅴ. Key Findings and Recommendations

References

키워드

RII Logistic Operation Key Success Factors