호텔기업 관리자의 리더십 효과분석

• 영문명: Analysis of Leadership Effects of Hotel Manager
• 발행기관: 관광경영학회
• 저자명: 윤지현 김태경
• 간행물 정보: 『관광경영연구』제12권 제1호, 115~139쪽, 전체 25쪽
• 주제분류: 사회과학 > 관광학
• 파일형태: PDF
• 발행일자: 2008.03.31

영문 초록

Human resources management is one of the most important aspects in hotel business as it may lead to a success or a failure of business. It would be too much for employees to carry all the burdens on their shoulders to impress the customers and improve the service culture in this fast-changing society with different colors of human desire. Therefore, it is essential to focus on developing strategies for efficient organizational management, as well as human resource management, and a manager with capability of precisely understanding the organizational structure should play a leading role in the organization, with the characteristics of hotel business being considered. This study analyzes the effect of leadership, empowerment and motivation of a manager at food and beverage division on working behavior of staff to improve performance of the division and to maximize the outcome of the management.

목차

Ⅰ. 서론

Ⅱ. 이론적 배경

Ⅲ. 조사 설계

Ⅳ. 실증 분석

Ⅵ. 결론

참고문헌

키워드

Human resource management Leadership Empowerment Motivation Organizational commitment Job involvement