디지털 취약계층을 위한 AI 기반 키오스크 인터페이스: 게이미피케이션을 통한 사용성 향상에 초점을 맞추어

• 영문명: AI-Based Kiosk Interface for Digitally Vulnerable Users: Focusing on Usability Enhancement through Gamification
• 발행기관: 한국컴퓨터게임학회
• 저자명: 정우영(Woo-Young JEONG) 김정태(Jung-Tae KIM)
• 간행물 정보: 『한국컴퓨터게임학회논문지』제38권 2호, 74~82쪽, 전체 9쪽
• 주제분류: 공학 > 컴퓨터학
• 파일형태: PDF
• 발행일자: 2025.06.30

국문 초록

This study aims to enhance kiosk accessibility for digitally vulnerable users by designing and implementing a new type of kiosk interface that integrates AI-based motion and speech recognition technologies with gamification elements. Users can explore functions without touch using hand gestures and naturally learn how to operate the system through immersive interactions with mini-games. To evaluate the system’s effectiveness, a Focus Group Interview (FGI) was conducted with older adults, and a heuristic evaluation was carried out with UI/UX experts. The results showed that the proposed interface effectively lowered entry barriers and encouraged repeated use. However, some improvements were identified in visual guidance elements. This study goes beyond conventional UI improvements and serves as an experimental attempt to innovate kiosk user experience through AI technologies and gamified design.

목차

1. 서론 Introduction

2. 이론적 배경

3. 연구설계

4. 결과 분석

5. 결 론

참고문헌

키워드

Artificial Intelligence gamification motion recognition speech recognition digitally vulnerable users

참고문헌

• Journal of the Korea Contents Association
• Doctoral dissertation
• Proceedings of the Korea HCI Conference
• Proceedings of the 15th International Academic MindTrek Conference
• Proceedings of the 47th Hawaii International Conference on System Sciences