충북지역 노인복지시설 회합급식프로그램에 대한 이용노인 대상 급식품질 만족도

• 영문명: Quality Evaluation of Congregate Meal Program for the Aged in Chungbuk Province
• 발행기관: 충북대학교 생활과학연구소
• 저자명: 김아름(A Reum Kim) 이영은(Young Eun Lee)
• 간행물 정보: 『생활과학연구논총』생활과학연구논총 제15권 제1호, 71~85쪽, 전체 15쪽
• 주제분류: 자연과학 > 생활/식품과학
• 파일형태: PDF
• 발행일자: 2011.06.30

영문 초록

The purpose of this study were to examine perceptions and to analyze satisfaction of welfare facilities for the aged in order to suggest some ways to increase the congregate meal program quality and promote its efficient operation. A questionnaire survey was conducted to total 407 subjects. The survey period was March 10 to 14, 2008. The collected data were statistically treated with SAS package program. The results of this study were follows: Most use the congregate meal program 5 times per week but want to use 7 times per week. The quality attributes of meal program were rearranged into three factors in terms of service, sanitation and food. The overall satisfaction score was 4.2 points out of 5 point. The satisfaction score of the facilities operated by public institutions and religious organizations was higher than by nongovernmental organizations. According to multiple regression analysis, 80.99% of the variance in respondent’s satisfaction score could be explained by quality attribute of the meal program. The menu variety and the number of side dish and the convenience of facilities was the important factors influenced on overall satisfaction.

목차

Abstract

Ⅰ. 서론

Ⅱ. 연구 내용 및 방법

Ⅲ. 결과 및 고찰

Ⅳ. 제언

참고문헌

키워드

mealservice quality congregate meal program satisfaction