Purpose: This study aimed to evaluate understanding and satisfaction among thyroid cancer patients using written informed consent and video content for surgery explanations, and to assess work burden and satisfaction among surgical residents involved in the process.
Methods: A total of 207 patients undergoing thyroidectomy were included; 101 patients received a written explanation (Group I) and 106 received video content (Group II). Additionally, 41 surgical residents were surveyed; 31 explained the surgery using a written consent form (Group III) and 10 used video content (Group IV).
Results: Significant differences in understanding and satisfaction were found between Groups I and II after surgery explanations (t=−2.151, P=0.033). Among residents, significant differences were also noted in the time taken to explain surgery (t=5.876, P<0.001), work burden (t=2.804, P=0.011), and satisfaction (t=−2.744, P=0.009), with video content demonstrating positive outcomes.
Conclusion: Video content improved patient understanding and satisfaction, and reduced the burden while increasing satisfaction among residents. Using video content as an educational tool has positive impacts on both patients and healthcare providers. Further studies with a larger sample and diverse clinical settings are warranted to validate these findings.