헤어미용인의 감정노동과 직무만족도의 비교 : 브랜드헤어숍과 일반헤어숍의 중심으로

• 영문명: Comparison of Emotional Labor and Job Satisfaction among Hairstylists: Focusing on chain hair salons and standard hair salons
• 발행기관: 한국인체미용예술학회
• 저자명: 노인선(In Sun No)
• 간행물 정보: 『한국인체미용예술학회지』제25권 제4호, 51~66쪽, 전체 16쪽
• 주제분류: 예술체육 > 예술일반
• 파일형태: PDF
• 발행일자: 2024.12.31

국문 초록

This study aimed to compare emotional labor and job satisfaction among hairstylists. To accomplish this, a questionnaire survey was conducted with hairdressers from both chain and independent beauty salons in Seoul and Gyeonggi-do between June 1 and June 30, 2024. A total of 563 completed surveys were used for the final analysis. The collected data were analyzed using descriptive statistics, cross-tabulation analysis (χ²), independent samples t-test, Pearson correlation analysis, and Cronbach’s alpha, with SPSS 20. All tests were conducted at a 5% significance level. For hairstylists at chain salons, the average (± standard deviation) emotional labor and job satisfaction scores were 3.80 (± 0.517) and 3.25 (± 0.603) respectively. For those at standard hair salons, the scores were 3.62 (± 0.409) and 3.15 (± 0.567) each. The emotional labor and job satisfaction levels at branded salons were higher than those at non-branded salons with statistical significance. Although there was a significant correlation between emotional labor and job satisfaction, the degree of correlation was very low (r=.122)(p<.05). There were no significant differences in emotional labor and job satisfaction based on gender, marital status, or education level. However, emotional labor scores showed a significant difference based on age (F = 3.272, p = .021). Emotional labor was lower for individuals in their 50s compared to those in their 20s, 30s, and 40s. Significant differences in emotional labor were observed based on job position, workplace size, and working hours. Job satisfaction, on the other hand, showed significant differences based on job position, years of service, and salary.

목차

Ⅰ. 서론

Ⅱ. 이론적 배경

Ⅲ. 내용 및 방법

Ⅳ. 결과 및 고찰

Ⅴ. 결론

참고문헌

키워드

헤어미용 감정노동 직무만족 브랜드 헤어살롱 Hairstyling Emotional Labor Job Satisfaction Brand Hair Salon

참고문헌

• 한국인체미용예술학회지
• 동덕여자대학교
• 한국인체미용예술학회지
• 대한미용회지
• 계 명문화대학교 대학원
• 가천대학교 대 학원
• 전국사회복지연구
• 대한미용학회지
• 한국인체미용예술학회 지
• 한국인체미용예술학회 지
• 한남대학교 사회문화⋅행정복지대학원
• 한국미 용학회지
• 한국미용학회지
• 한국미용학회지
• Annual Review of Sociology
• 한국인체미 용예술학회지
• Academy of Management Review
• Journal of Managerial Issues
• 한국비전연구
• 대구 카톨릭대학교 대학원
• Handbook of Industrial and Organizational Psychology
• 관광연 구저널
• 제주대학교대학원
• Academy of Management Reuiew
• 호텔경영학 연구
• 인적자원관리연구
• J. Dent. Education
• 한국교원대학교 교육정 책전문대학원