육성적 피드백이 직무성과에 미치는 영향 - 내재적 동기와 잡 크래프팅의 다중 직렬 매개 효과를 중심으로

• 영문명: The Effect of Developmental Feedback on Job Performance : Focusing on Multi-serise mediating Effect of Intrinsic Motivation and Job Crafting
• 발행기관: 한국인적자원관리학회
• 저자명: 한총(Cong Han) 최수형(Su Heyong Choi)
• 간행물 정보: 『인적자원관리연구』제31권 제4호, 1~26쪽, 전체 26쪽
• 주제분류: 경제경영 > 경영학
• 파일형태: PDF
• 발행일자: 2024.11.30

국문 초록

조직에서 관리자의 행동 방식은 구성원의 성과 및 조직 전체의 성과에 큰 영향을 주고 있다. 본 연구는 조직에서 상사의 피드백 방식인 육성적 피드백을 중점을 두고 직무성과에 어떤한 영향을 미치는지를 살펴보고,이들 간의 관계에서 내재적 동기와 잡 크래프팅의 다중 직렬 매개효과를 규명하고자 하였다. 본 연구는 자기결정이론 및 직무요구-자원 모델을 바탕으로 상사의 육성적 피드백은 구성원의 내재적 동기를 유발하여 잡 크래프팅을 수행하고 직무성과에 향상시킬 수 있는 것으로 가정하였다. 가설을 검증하기 위하여 각 기업의 근무하는 직원 208명을 대상으로 설문조사를 실시하였고 SPSS 26.0 및 AMOS 23.0을 이용하여 분석하였다. 첫째, 상사의 육성적 피드백이 직무성과에(+)의 영향을 미친 것을 검증하였다. 둘째 육성적 피드백과 직무성과의 관계에서 내재적 동기의 매개역할을 한다는 것을 밝혔다. 셋째, 잡 크래프팅은 육성적 피드백과 직무성과 간의 매개효과가 있음을 검증하였다. 넷째,육성적 피드백이 직무성과에 미치는 과정에서 내재적 동기와 잡 크래프팅이 다중 직렬 매개 역할을 한 것을 확인하였다. 따라서 본 연구는 실증분석을 통하여 상사의 피드백의 가치성을 밝히며, 구성원의 성과를 효과적으로 향상시킬 수 있는 구체적인 경로를 제시하고자 한다. 연구 결과에서 연구의 시사점, 한계점과 함께 제시하였다.

영문 초록

The behavior of managers in an organization significantly influences the performance of its members and the organization as a whole. This study focuses on examining the effect of developmental feedback-a form of supportive feedback from superiors-on job performance within the organization. It seeks to elucidate the multiple serial mediating effects of intrinsic motivation and job crafting in the relationship between these variables. Drawing on self-determination theory and the job demands-resources model, this study posits that developmental feedback from superiors can stimulate intrinsic motivation among employees, leading to job crafting and, consequently. enhanced job performance. To test the hypotheses, a survey was conducted among 208 employees from various companies, and the data were analyzed using SPSS 26.0 and AMOS 23.0. Firstly, it was confirmed that developmental feedback from superiors positively influences job performance. Secondly, it was revealed that intrinsic motivation plays a mediating role in the relationship between developmental feedback and job performance. Thirdly, job crafting was found to mediate the relationship between developmental feedback and job performance. Fourthly, it was confirmed that intrinsic motivation and job crafting jointly mediate the process through which developmental feedback affects job performance. Therefore, this study aims to highlight the value of developmental feedback from superiors through empirical analysis and propose pathways to effectively enhance the performance of members within the organization. Furthermore, it suggests fostering an atmosphere within the organization conducive to continuous learning and flexibility, enabling organizational effectiveness and the ability to innovate in job roles.

목차

Ⅰ. 서 론

Ⅱ. 이론적 배경 및 가설

Ⅲ. 연구방법

Ⅳ. 분석결과

Ⅴ. 결론 및 토의

참고문헌

키워드

육성적 피드백 내재적 동기 잡 크래프팅 직무성과 Developmental Feedback Intrinsic Motivation Job Crafting Job Performance

참고문헌

• 인적자원관 리연구
• 노동정책연구
• 인 적자원개발연구
• 역량개발학습연구
• 한국콘텐츠학회논문지
• 경영과 정보연구
• 인적 자원관리연구
• 인적자원개발연구
• 인적자원관리연구
• 대한경영학회지
• 인적자원개발연구
• 예술인문사회융합멀티미디어논문 지
• Frontiers In Psychology
• Journal of Organizational Behavior
• Academy of Management Journal
• Human Relations
• Journal of Applied Psychology
• Current Directions in Psychological Science
• Leadership & Organization Development Journal
• Annu. Rev. Organ. Psychol. Organ. Behav
• Academy of Management Annals
• Psychological Bulletin
• Journal of Leadership & Organizational Studies
• Organizational Behavior and Human Performance
• Journal of Research in Personality
• Springer Science & Business Media
• European Psychologist
• Journal of Applied Psychology
• Organizational Behavior and Human Decision Processes
• Annual Review of Organizational Psychology and Organizational Behavior
• Journal of Personnel Psychology
• Australian Journal of Psychology
• Social Behavior and Personality: an international journal
• Sage Open
• Communication Monographs
• Handbook of Industrial and Organizational Psychology
• Applied Psychology
• Leadership & Organization Development Journal
• Leadership & Organization Development Journal
• European Journal of Innovation Management
• Personnel Psychology
• Personnel Review
• Human Resource Development Review
• Journal of Applied Psychology
• Academy of Management Journal
• Human Factors and Ergonomics in Manufacturing & Service Industries
• Current Psychology
• Journal of vocational behavior
• Human Relations
• Administrative Science Quarterly
• Leadership & Organization Development Journal
• Journal of Organizational Behavior
• Administrative Science Quarterly
• Human Resource Development Quarterly
• American Psychologist
• Journal of Managerial Psychology
• Frontiers in Psychology
• Psihologija
• 한국콘텐츠학회논 문지
• Stress and Health
• SA Journal of Industrial Psychology
• Group & Organization Management
• Journal of Business Ethics
• The Leadership Quarterly
• Academy of Management Review
• Journal of Occupational and Organizational Psychology
• Journal of Management
• Open Journal of Social Sciences
• Front. Psychol.
• Academy of Management Journal
• Asia Pacific Journal of Human Resources
• Journal of Management & Organization
• Leadership & Organization Development Journal
• Journal of Applied Psychology