심리사회적 안전 풍토가 안전행동과 훈련만족에 미치는 영향

• 영문명: The Impact of the Psychosocial Safety Climate on Safety Behavior and Satisfaction: Focused on VR-Trained Airline Cabin Crew
• 발행기관: 한국무역연구원
• 저자명: 김미정 이연우
• 간행물 정보: 『무역연구』제19권 제3호, 175~193쪽, 전체 19쪽
• 주제분류: 경제경영 > 무역학
• 파일형태: PDF
• 발행일자: 2023.06.30

영문 초록

Purpose – The purpose of this study is to examine the influence of the policies and implementation of the psychosocial safety climate within airlines on cabin crew member safety behaviors and satisfaction through virtual reality (VR) training, with the aim of ensuring safe flights. Design/Methodology/Approach – This study was conducted to validate the established hypotheses and research models by employing 353 cabin crew members within a domestic company that provides VR training. Empirical research was executed using the SPSS 25.0 statistical package for data analysis. Findings – This study found that the psychosocial safety climate positively impacts the safety behavior of cabin crew, which is enhanced through airline VR training. Essential factors that promote organizational safety activities include management support and commitment, management priorities, organizational communication, and organizational participation and involvement. Moreover, managing the stress of flight duty-related cabin crews significantly impacts the relationship between safety behavior and training satisfaction. VR training helps improve organizational safety, and organizational efforts seem to encourage the active participation of employees in providing an environment where safe flights can be carried out. Research Implications – This study suggests the necessity of expanding and applying training programs using VR, not limited to VR training for cabin crew members, also considering the job characteristics of other departments, such as pilots and maintenance personnel. Also, this research explores methods for effectively managing human resources in airline cabin crews in accordance with the changed training methods, and provides reference materials for effectively conducting VR training in the future.

목차

Ⅰ. 서론

Ⅱ. 이론적 배경

Ⅲ. 연구모형 및 분석방법

Ⅳ. 실증분석 결과

Ⅴ. 결론

References

키워드

Psychosocial Safety Climate Safety Behavior Safety VR Training Satisfaction