감성리더십이 직무만족과 서비스지향성에 미치는 영향

• 영문명: The Effect of Emotional leadership on Job satisfaction and Service orientation: The Moderating Effect of Followership
• 발행기관: 관광경영학회
• 저자명: 정혜란
• 간행물 정보: 『관광경영연구』제16권 제4호, 349~370쪽, 전체 22쪽
• 주제분류: 사회과학 > 관광학
• 파일형태: PDF
• 발행일자: 2012.12.31

영문 초록

The purpose of this study investigated the effect of emotional leadership on job satisfaction and service orientation. In particular, this study examined followership as a moderating in the relationship between emotional leadership and job satisfaction. On the basis of theoretical linkages between the constructs, an conceptual model and hypotheses were established with in a total of 200 questionnaires, the study reviewed reliability and fitness of research model and verified three hypotheses with SPSS program version 18.0 and AMOS Program. The study resulted that the emotional leadership showed a signigicant influence on job satisfaction. Also, job satisfaction had a positive influence on service orientation. But, followership has not significant direct effect between emotional leadership and job satisfaction. The implications revealed in the study would help establish strategies to enhance partnership between leaders and followers for service orientation. A healthy partnership between leaders and followers can double an organization's effectiveness. leaders need to understand that an organization's success is determined by nurturing effective followers, and devote all their energies to developing their followership.

목차

Ⅰ. 서론

Ⅱ. 이론적 배경

Ⅲ. 연구 설계

Ⅳ. 실증분석

Ⅴ. 결론 및 시사점

참고문헌

키워드

Emotional leadership Job satisfaction Followership Service orientation