리더십 행동 레퍼토리가 조직시민행동에 미치는 영향

• 영문명: The Impact of Behavioral Repertoire on Organizational Citizenship Behavior: Focusing the Moderating Role of Trust
• 발행기관: 관광경영학회
• 저자명: 이수광
• 간행물 정보: 『관광경영연구』제16권 제1호, 111~126쪽, 전체 16쪽
• 주제분류: 사회과학 > 관광학
• 파일형태: PDF
• 발행일자: 2012.03.31

영문 초록

The purpose of this study is to review and to investigate the impact of behavioral repertoire on organizational citizenship behavior and the moderating role of trust. Critical review of the previous studies about leadership based on situational perspective reveals that leaders who have and show wide spectrum of behavior could increase organizational performance. But to accomplish the performance leaders should have employees' trust. Without trust of followers leadership effectiveness could not be achieved because variety of leadership behavior without trust might be seen as non-principle leadership. Based on the review hypothesis were set and empirical study with 300 hotel employees was conducted. The results from the empirical study shows that 1) behavioral repertoire of leader has positive impact on organizational citizenship behavior as proxy variable of organizational performance and 2) trust has moderating role between behavioral repertoire and organizational citizenship behavior. Moreover density considered behavioral repertoire has been fully moderated.

목차

Ⅰ. 서론

Ⅱ. 본론

Ⅲ. 실증분석

Ⅳ. 결론 및 시사점

참고문헌

키워드

Behavioral repertoire Leadership Organizational performance.Organization citizenship behavior Trust Moderating role