여행사직무특성이 조직유효성에 미치는 영향에 관한 연구

• 영문명: A Study on the effects of job characteristics of travel agency on organizational effectiveness: The Moderating Effect of Hotel Organizational Personality Types
• 발행기관: 관광경영학회
• 저자명: 박은숙
• 간행물 정보: 『관광경영연구』제15권 제4호, 105~127쪽, 전체 23쪽
• 주제분류: 사회과학 > 관광학
• 파일형태: PDF
• 발행일자: 2011.12.31

영문 초록

The purpose of this study is to investigate the effects of job characteristics on the organizational effectiveness in the travel agency. And this study is also analysing the moderating effect of travel agency personality between job characteristics and organizational effectiveness. To accomplish the goal of this study, the hypotheses are constructed using the variables introduced, and the test of hypotheses is made based on response data of questionnaire. Then we tested the data from questionnaires using SPSS 18.0. The data were collected for September 2011. The sampling of this study is collected from 180 employees in travel agencies located in Seoul. The results of this study are ac followings: Fist, to raise organizational identification, travel agency's organizational personality type must be changed to judgement organizational personality type. Second, to raise organizational internalization and organizational commitment, travel agency's organizational personality type must be changed to sensing organizational personality type.

목차

Ⅰ. 서론

Ⅱ. 이론적 고찰

Ⅲ. 연구가설 및 조사의 설계

Ⅳ. 측정분석 및 연구결과

Ⅴ. 결론 및 시사점

참고문헌

키워드

Travel agency Job characteristics Organizational personality Organizational effectiveness