호텔 종사원의 공정성 지각과 조직유효성에 있어 신뢰의 매개효과 연구

• 영문명: A Study on Mediating Effects of Trust between Hotel Employee's Perceived Justice and Effectiveness
• 발행기관: 관광경영학회
• 저자명: 권안용
• 간행물 정보: 『관광경영연구』제13권 제2호, 1~25쪽, 전체 25쪽
• 주제분류: 사회과학 > 관광학
• 파일형태: PDF
• 발행일자: 2009.06.30

영문 초록

The main purpose of this study is to examine the mediating effects of the management trust in the relation between hotel employee's procedural justice and distributive justice which are recognized by hotel employees and job satisfaction that is job performance of individual employee and organizational commitment. The results were as follows; Frist, distributive justice and procedural justice have significant influence on the management trust. Second, management trust has also significant influence on job satisfaction and organizational commitment. Third, In mediating effect of management trust, there is less meaningful effect than direct effect between procedural justice and organizational effectiveness, but management trust works as important mediating role in relation between distributive justice and organizational effectiveness. It is shown that management trust is a part of crucial factors in the explanation of the relationships between hotel employee's perceived justice and organizational effectiveness. Based on results of this research, we discussed about meaning and limited of the research, and future study.

목차

Ⅰ. 서론

Ⅱ. 이론적 배경

Ⅲ. 연구설계

Ⅳ. 실증분석

Ⅴ. 결론

참고문헌

키워드

Perceived justice Job satisfaction Organizational commitment Trust