경력관리 지원인식, 조직몰입 및 고객지향성간의 구조적 관계

• 영문명: A Structural Relationship among Perceived Career Management Support, Organizational Commitment, Customer Orientation
• 발행기관: 관광경영학회
• 저자명: 김민주 이재섭
• 간행물 정보: 『관광경영연구』제19권 제3호, 63~83쪽, 전체 21쪽
• 주제분류: 사회과학 > 관광학
• 파일형태: PDF
• 발행일자: 2015.07.31

영문 초록

This study targets the domestic airline cabin crew engaged in career management support awareness, organizational commitment, and was to verify the influence the relationship between customer orientations. The results found from the empirical analysis can be summarized as follows: perceived career management support of the airline crew looks a positive effect both on the organizational commitment will affect the hypothesis testing results, and career management support recognition of the sub-factors in firm support of the awareness and education and training development opportunities recognition to be analyzed. The impact of airline cabin crew awareness of career management support and analysis of the influence of relationship between customer orientations, career management support firm recognized the support of the sub-factors of awareness education and training development opportunities to recognize both positive customer orientation effects was found. Career development system for the organization is to help, not just confined to the work of an individual, team training or human resources and the organization. To plan, execute together and led the successful organization continue to be recognized as a problem solving through analysis results because the airline could be considered in this aspect will be operating system and support for career development.

목차

Ⅰ. 서론

Ⅱ. 이론적 배경

Ⅲ. 연구 설계

Ⅳ. 연구결과

Ⅴ. 결론

참고문헌

키워드

Perceived Career Management Support Organizational Commitment Customer Orientation Career Career Management