호텔종사원의 경력에 따른 조직스트레스와 업무스트레스 차이 연구

• 영문명: A Study on the Differences between Structural and Office Stress according to the Experience of Hotel Employees
• 발행기관: 관광경영학회
• 저자명: 박경호
• 간행물 정보: 『관광경영연구』제22권 제1호, 39~60쪽, 전체 22쪽
• 주제분류: 사회과학 > 관광학
• 파일형태: PDF
• 발행일자: 2018.01.31

영문 초록

The purpose of this study is to present management measures for hotel employees by analyzing the difference in structural stress and office stress depending on the work experience of the staff of hotels in Seoul and Kyung-gi. The survey was conducted for an employees at nine hotels in Seoul and the Kyonggi Province for about two months from June 1 to July 30, 2017. A total of 250 questionnaires were distributed. 26 unsuitable questionnaires were removed and the final use of the analysis was made by the 224. The collected data was processed by SPSS for windows, after data coding. As a result of the analysis, the structural stress differed according to the work experience of the hotel staff and there was no difference in the office stress. Hotels employees with less than one year of work experience were under both structural stress and office stress, and hotel employees with more than 10 years of work experience had the highest levels of structural stress and office stress.

목차

Ⅰ. 서론

Ⅱ. 이론적 배경

Ⅲ. 연구설계

Ⅳ. 분석결과

Ⅴ. 결론

참고문헌

키워드

Hotel Staff Experience Structural Stress Office Stress