아웃소싱몰입(outsourcing-commitment)에 관한 연구

• 영문명: A Model of Outsourcing-Commitment: an exploratory study of outsourcing employees in service encounter
• 발행기관: 관광경영학회
• 저자명: 이인희
• 간행물 정보: 『관광경영연구』제21권 제6호, 489~510쪽, 전체 22쪽
• 주제분류: 사회과학 > 관광학
• 파일형태: PDF
• 발행일자: 2017.11.30

영문 초록

A growing trend in the hospitality industry in South Korea is for firms to outsource employees. This study investigates the relationships between organizational support(OS), job satisfaction(JS), commitment to hiring company(CHC), commitment to client company(CCC), and organizational citizenship behavior(OCB). A total of 288 collected was analyzed utilizing SPSS 22.0. The results suggested that CCC has more influence on OCB rather than CHC does. Furthermore, the client company’s support showed significant relationships with CCC and OCB. Additional significant determinants of OCB were the client company’s reputation, hiring company’s support, and task satisfaction. Based on the results, managerial implications and limitations of the study were discussed.

목차

Ⅰ. 서론

Ⅱ. 이론적 배경

Ⅲ. 연구설계

Ⅳ. 실증분석

Ⅴ. 결론

참고문헌

키워드

Outsourcing-Commietment Dual Commitment Organizational Support Job Satisfaction Organizational Citizenship Behavior