항공사의 기내 안전환경이 객실 승무원의 안전행동에 미치는 영향

• 영문명: The Influence of a safety climate in relation to the cabin safety environment and cabin crew’s safety behaviors in the Airline Industry
• 발행기관: 관광경영학회
• 저자명: 정은유 진경미
• 간행물 정보: 『관광경영연구』제22권 제6호, 175~191쪽, 전체 17쪽
• 주제분류: 사회과학 > 관광학
• 파일형태: PDF
• 발행일자: 2018.11.30

영문 초록

The purpose of this study is to verify the moderating effect of an airline's safety climate in the relationship between cabin safety environment and cabin crew’s safety behaviors. To meet this purpose, data were gathered from national and non-national airline's cabin crew. Firstly, the analysis of the cabin safety environment, safety behaviors and safety climate from the cabin crew’s perspective was carried out. Secondly, the relationship analysis between cabin safety environment and safety behaviors showed that the cabin safety environment had a significant influence on the safety behaviors. Thirdly, the moderating effect of safety climate between cabin safety environment and safety behaviors was verified. Fourthly, the analysis showed that according to the airline’s nationalty, the safety climate has a difference. Finally, the conclusions drawn from this study indicated that the cabin safety environment in the domestic airline is the main factor to improve cabin crew’s safety behaviors and should to promote the safety climate compared to non-national airlines.

목차

Ⅰ. 서론

Ⅱ. 이론적 배경

Ⅲ. 연구설계

Ⅳ. 실증분석결과

Ⅴ. 결론

참고문헌

키워드

Cabin Safety Environment Safety Behaviors Safety Climate Airline Industry