- 영문명
- A Study on the Relationship of Job Satisfaction and Turnover among Travel Agency Employees
- 발행기관
- 한국관광학회
- 저자명
- 김선희
- 간행물 정보
- 『관광학연구』제28권 제4호, 255~272쪽, 전체 18쪽
- 주제분류
- 사회과학 > 관광학
- 파일형태
- 발행일자
- 2005.02.28
국문 초록
영문 초록
The primary purpose of this study was to summarize the determinants of voluntary turnover through literature studies, and then to test the hypothesis. Here, a conceptual model, which included motivating factors, hygiene factors, job satisfaction, and turnover intention, was proposed. The model showed that motivating factors and hygiene factors were antecedents of job satisfaction, while job satisfaction was an antecedent of turnover intention. This research tested the hypothesis that the travel agency’s job satisfaction rating would have an influence on turnover intention. According to the LISREL analysis, motivating factors and hygiene factors were statistically significant in the relationship between job satisfaction and turnover intention.
목차
ABSTRACT
Ⅰ. 서론
Ⅱ. 이론적 배경
Ⅲ. 실증분석의 설계
Ⅳ. 실증분석의 결과
Ⅴ. 결론
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