다차원적 조직몰입이 호텔종사자의 역할행동과 역할외 행동에 미치는 영향

• 영문명: The Effects of Multi-dimensional Organizational Commitment on Hotel Employees’ In-role and Extra-role Behaviors
• 발행기관: 한국관광학회
• 저자명: 이경근 김진강
• 간행물 정보: 『관광학연구』제28권 제3호, 239~259쪽, 전체 21쪽
• 주제분류: 사회과학 > 관광학
• 파일형태: PDF
• 발행일자: 2004.12.31

영문 초록

The relationship between multi-dimensional organizational commitment and employees’ behaviors was assessed. Employees’ behaviors in this study were categorized as in-role behavior (IB), organizational citizenship behavior (OCB), and impression management behavior (IMB). To test the relationship, a questionnaire was developed and distributed to hotel employees through online and offline means. The result suggested that affective commitment (AC) had significant, positive effects on IB and OCB. In addition, continuance commitment (CC) had significant, negative effects on IB and OCB. The relationship among AC, CC, and IMB, however, was not supported. The implications and some limitations of this study were also discussed.

목차

ABSTRACT

Ⅰ. 연구의 배경 및 목적

Ⅱ. 연구의 이론적 배경

Ⅲ. 연구설계

Ⅳ. 실증분석의 결과 및 논의

Ⅴ. 결론

참고문헌

키워드

정서적 몰입 유지적 몰입 역할행동 조직시민행동 인상관리행동