호텔정보시스템의 성공요인과 사용자 만족간의 구조적 관계연구

• 영문명: Success Factors of a Hotel Information System and its Structural Relationship with User Satisfaction
• 발행기관: 한국관광학회
• 저자명: 이병원 한진수
• 간행물 정보: 『관광학연구』제27권 제4호, 9~26쪽, 전체 18쪽
• 주제분류: 사회과학 > 관광학
• 파일형태: PDF
• 발행일자: 2004.02.29

영문 초록

This study sought to understand the critical role of the hotel information system’s EDP internal control and quality in the hotel industry. The relationships between the hotel information system’s success factors and user satisfaction were studied. The research model on influencing factors and the performance of the hotel information system were examined through theoretical studies based on Management Information Systems, with hypotheses related to the model empirically tested. The model was tested through multiple regression analysis using SPSS10.0 and SEM using Amos4.01 on 583 respondents who have worked with the hotel information system in a hotel environment.

목차

ABSTRACT

Ⅰ. 서론

Ⅱ. 이론적 배경

Ⅲ. 연구모형 및 조사설계

Ⅳ. 실증분석

Ⅴ. 결론

참고문헌

키워드

호텔정보시스템 EDP내부통제 정보 품질 시스템 품질 서비스 품질