호텔종사원의 조직공정성 지각이 조직충성도에 미치는 영향

• 영문명: The Effect of Hotel Workers' Perception of Organizational justice on Organizational Loyalty
• 발행기관: 관광경영학회
• 저자명: 안광호
• 간행물 정보: 『관광경영연구』제24권 제2호, 413~429쪽, 전체 17쪽
• 주제분류: 사회과학 > 관광학
• 파일형태: PDF
• 발행일자: 2020.03.31

영문 초록

This study was intended to establish the relationship between perceived organizational fairness of hotel employees and organizational loyalty. The hotel industry is determined by its employees on the level of service, which is also directly related to the interests of the company. Statistically, however, the turnover rate is so high that it is difficult to establish, and new and experienced employees have failed to adapt smoothly and effectively within the organization. Therefore, the purpose of this research is to establish the relationship of organizational loyalty among hotel employees and present it as basic data for human resource management of the hotel industry in order to ensure that new and experienced employees of the hotel industry.A study on the relationship of hotel employees with organizational loyalty in the hotel industry found that the sub-factors of organizational fairness, process fairness, and interaction fairness all have significant effects on organizational loyalty. The results of this study were found to be important in order of distribution fairness, interaction fairness and process fairness.

목차

Ⅰ. 서 론

Ⅱ. 이론적 배경

Ⅲ. 연구설계

Ⅳ. 실증분석

Ⅴ. 결 론

참고문헌

키워드

Organizational justice Organizational Loyalty Justice Loyalty