MICE산업 전문인력의 핵심역량모델 구축

• 영문명: Building Core Competence Model for Human Resources in MICE Industry
• 발행기관: 한국관광학회
• 저자명: 허진 고미영
• 간행물 정보: 『관광학연구』제37권 제8호, 277~295쪽, 전체 19쪽
• 주제분류: 사회과학 > 관광학
• 파일형태: PDF
• 발행일자: 2013.10.31

영문 초록

This study aimed to develop core competence model for human resource in MICE industry area by selecting the priority of core competencies of human resources. To accomplish the study purpose, reference study was examined related to core competence. Also, for the empirical study, survey of the experts and AHP(Analytic Hierarchy Process) were conducted. In the case of survey of the experts, questionnaires survey were conducted using e-mail, fax, personal visit. As a results of the AHP(Analytic Hierarchy Process) analysis, 5 competence categories and 22 competences were selected and settled priority of competences. Communication with stakeholder, the power of negotiation, ability to plan business were selected the most important competencies by priority. Based on the result of the study, core competence model for MICE human resource was built and suggested practical implications. In future research, it is necessary to investigate behavior index and case of the core competence model.

목차

I. 서론

II. 이론적 배경

III. 연구 방법

IV. 분석결과

V. 결론

참고문헌

키워드

MICE 산업 핵심역량 역량모델 AHP 관광인적자원 MICE industry Core competence Competence model Analytic Hierarchy Process Tourism human resources