호텔기업의 인적자본이 지식경영과 경영성과에 미치는 영향

• 영문명: The Influence of Human Capital on Knowledge Management and Management Performance in Hotel Companies: Focused on the Moderating Effect of Entrepreneurship
• 발행기관: 관광경영학회
• 저자명: 유강석 하동현
• 간행물 정보: 『관광경영연구』제25권 제1호, 247~267쪽, 전체 21쪽
• 주제분류: 사회과학 > 관광학
• 파일형태: PDF
• 발행일자: 2021.01.31

영문 초록

The purpose of this study was to find the effect of human capital on the knowledge management and management performance in hotel companies, including on moderating effect of entrepreneurship on the relationship between knowledge management and management performance. In order to achieve the purposes mentioned above, questionnaire data were collected and analyzed from 310 respondent who were employed in hotel companies located in Busan, Daegu, Gyeongju and so on. Structural equation modelling and moderating regression analysis were used to test the proposed hypotheses. Empirical survey's findings were as follows; First, human capital positively affected knowledge management. Second, knowledge management positively affected management performance, Third, entrepreneurship was shown to be positively moderated in the effect of knowledge management on management performance. These study results implies that hotel service innovation and strategic renewal of progressive entrepreneurship are able to make a significant role for the activation of management performance and at the hotel organizational level, companies must increase the competence, knowledge sharing and trust for improvement of management performance. Also, companies should take an active part in networking for enhancement of external competitiveness and customer retention attraction.

목차

Ⅰ. 서 론

Ⅱ. 이론적 배경

Ⅲ. 연구 설계 및 조사방법

Ⅳ. 실증분석

Ⅴ. 결 론

참고문헌

키워드

Human Capital Knowledge Management Management Performance Entrepreneurship