관광행정업무 갈등관리의 해소방안

• 영문명: Resolution of Conflict Management in Tourism Administration Business focusing on a Local Government's Project
• 발행기관: 한국관광학회
• 저자명: 성기만
• 간행물 정보: 『관광학연구』제33권 제3호, 69~84쪽, 전체 16쪽
• 주제분류: 사회과학 > 관광학
• 파일형태: PDF
• 발행일자: 2009.06.30

영문 초록

From this study, we found the way to resolve conflict between participants at the operation stage which is followed by development stage. The results are as follows: First, conflicts between local government and private firms could be solved by choosing alternative way of reducing trial and error through complementing beforehand and secure competitiveness by selective and concentration methods. Second, conflicts between local government and city and county governments could be solved by fair and clear selection procedure. Third, conflicts between local government and research institutes could be solved by removing adverse factors through local government's complete verification process. Forth, conflicts between local government and universities could be solved by selecting fair and clear competition in selecting human resource development institute. Fifth, conflicts between local government and private leaders could be compromised by agreement on supporting enhanced service, develop product program, contents development.

목차

Ⅰ. 서론

Ⅱ. 이론적 배경

Ⅲ. 연구모형 및 분석방법

Ⅳ. 연구결과

Ⅴ. 결론

참고문헌

키워드

허용한계 포용임계점 갈등 경쟁 참가자 Tolerance limits Threshold of tolerance Conflict Competitiveness Participants