Factors Affecting Employee Loyalty in Railway Rolling Stock Maintenance Companies in Thailand

• 영문명: Factors Affecting Employee Loyalty in Railway Rolling Stock Maintenance Companies in Thailand
• 발행기관: 한국유통과학회
• 저자명: Ratchaphong LIEOPHAIROT Nuttawut ROJNIRUTTIKUL
• 간행물 정보: 『The Journal of Asian Finance, Economics and Business(JAFEB)』Vol. 9 No.10, 115~127쪽, 전체 13쪽
• 주제분류: 경제경영 > 경제학
• 파일형태: PDF
• 발행일자: 2022.12.31

영문 초록

The study’s goal was to investigate the levels of employee loyalty (EL) in two Thai railway rolling stock maintenance (RRSM) companies. Simple random sampling was used to obtain a final sample of 118 individuals from October 2021 through December 2021. The research instrument was a questionnaire with an expert IOC value between 0.67 to 1.00 and a questionnaire reliability Alpha (α) average value of 0.82. Descriptive statistics included the mean and standard deviation (SD). SPSS for Windows Version 21 and Multiple Regression Analysis (MRA) was used for the analysis. Results showed that the 118 employee’s overall perceptions of their RRSM employers’ motivating factors, human resource management, satisfaction, and loyalty were high. HRM’s performance evaluation had the most significant overall influence on EL. Moreover, from the analysis of the five EL questionnaire items, the most influential item was the employee’s income as a contributing factor to their EL. This was followed by the suitability of their work. Also, it seems the employees had a high level of loyalty to their firms even if a better offer of more money was made. They also indicated a high level of pride in their respective firms.

목차

1. Introduction

2. Literature Review

3. Research Methods

4. Results

5. Discussion

References

키워드

Employee Satisfaction Motivational Factors Multiple Regression Analysis State Railway of Thailand Thailand