치과위생사와 환자와의 라포르 형성이 진료 만족도에 미치는 영향

• 영문명: Effect of Dental Hygienist and Patient Rapport Formation on Treatment Satisfaction
• 발행기관: 한국구강보건과학회
• 저자명: 성미경 이선희 전슬이
• 간행물 정보: 『한국구강보건과학회지』제10권 제2호, 10~17쪽, 전체 8쪽
• 주제분류: 의약학 > 기타의약학
• 파일형태: PDF
• 발행일자: 2022.06.30

영문 초록

Objectives: The purpose of this study aimed was to investigate the effect of the degree of rapport formation between a dental hygienist and a patient on treatment satisfaction. Methods: A total of 230 participants people who agreed to this study were surveyed for about one month from in July 2021, and rapport formation and treatment satisfaction were measured using a Likert 5-point scale. Results: Among the 4 sub-items of rapport formation, As a result, the patient's meticulous consideration was had the highest score among the 4 sub-items of rapport formation., and among the 3 sub-items of satisfaction with treatment, when the feeling of the dental hygienist was the best, the satisfaction was high. In addition, customer intimacy was the most influential important among the 4 factors of rapport formation. Conclusions: Therefore, dental hygienists will need to must identify the sub-items that have with a high impact during rapport formation and must make efforts to utilize them in order to increase patient satisfaction with treatment.

목차

Ⅰ. 서론

Ⅱ. 연구 방법

Ⅲ. 연구 결과

Ⅳ. 고찰

Ⅴ. 결론

REFERENCES

키워드

Dental hygienist Patient Rapport formation Treatment satisfaction