The Impact of Self-Efficacy and Job Crafting on Job Satisfaction of Gig Workers: An Empirical Study from Indonesia

• 발행기관: 한국유통과학회
• 저자명: Riani RACHMAWATI Luthfianti ZAKIA Safitri SAFITRI Ayu LUPITA
• 간행물 정보: 『The Journal of Asian Finance, Economics and Business(JAFEB)』Vol. 9 No.3, 159~169쪽, 전체 11쪽
• 주제분류: 경제경영 > 경제학
• 파일형태: PDF
• 발행일자: 2022.03.30

영문 초록

This study investigates the job satisfaction of gig workers in Indonesia, particularly the online motorcycle taxi or ojek drivers, by looking at the influence of proactive behavior, self-efficacy, and job crafting as found in previous studies. Gig workers are classified as ‘independent contractors’ where some studies show that they achieve high job satisfaction through autonomy and flexibility. However, other studies show that all gig workers do not experience this condition. Location-based gig workers such as the online drivers are highly controlled by algorithm control and customer management, which makes their autonomy and flexibility questionable. The study is quantitative research by conducting a survey approach in seven main cities in Indonesia. Two hundred eighty online ojek drivers participated in this research by fulfilling questionnaires. The result shows that proactive behavior does not directly affect job satisfaction, but self-efficacy fully mediates the relationship. Job crafting has an insignificant influence on job satisfaction, and thus, this variable cannot mediate the relationship between job satisfaction and proactive behavior. The major finding of this study suggests that self-efficacy, which is their belief that they can overcome the challenges and achieve their goals, is very central to shaping job satisfaction of the online drivers.

목차

1. Introduction

2. Literature Review

3. Sample and Procedures

4. Research Method and Measures

5. Results

6. Discussion

7. Conclusion and Limitations

References

키워드

Job Satisfaction Self-efficacy Gig Workers Ojek Driver Indonesia