Factors Influencing Digital Transformation of Logistics Service Providers: A Case Study in Thailand

• 발행기관: 한국유통과학회
• 저자명: Putthiwat SINGHDONG Kamonchanok SUTHIWARTNARUEPUT Pongsa PORNCHAIWISESKUL
• 간행물 정보: 『The Journal of Asian Finance, Economics and Business(JAFEB)』Vol. 8 No.5, 241~251쪽, 전체 11쪽
• 주제분류: 경제경영 > 경제학
• 파일형태: PDF
• 발행일자: 2021.05.30

영문 초록

This research explores and develops digital transformation factors influencing the logistics service-provider sector in Thailand while also examining the impact sustainability factors associated with digital transformation. Divided into two parts, Part one of the theoretical study framework covers 21 factors relating to logistics, including drivers, objectives, implications, and success factors. The second part concerns 23 factors associated with logistics sustainability, including economic, environmental, and social aspects. This quantitative empirical research was conducted using an online questionnaire instrument, and a structural equation modeling (SEM) technique was used to test the proposed model. The findings from 545 samples collected between August and November 2020 from respondents working in logistics service-provider companies in Thailand show that digital transformation drivers and objectives seem likely to impact success factors and implications in digital transformation positively. Digital transformation success factors also positively impact logistics sustainability. In comparison, logistics sustainability has a significant impact on Thailand’s logistics service-provider sector’s economic, environmental, and social aspects. Lastly, this research highlights the significance of digital transformation success factors and extends the current knowledge about digital transformation factors and their potential impact on logistics sustainability.

목차

1. Introduction

2. Literature Review

3. Conceptual Framework and Hypothesis Development

4. Research Methodology

5. Results

6. Discussion and Conclusion

키워드

Digital Transformation Logistics Sustainability Logistics Service Providers