농업마이스터대학 교육서비스 만족도 분석

• 영문명: Examining Student Satisfaction on Educational Services of Agricultural Meister College
• 발행기관: 한국농식품정책학회
• 저자명: 김태인(Tae In Kim) 장재봉(Jae Bong Chang)
• 간행물 정보: 『농업경영.정책연구』농업경영·정책연구 43권 3호, 565~585쪽, 전체 21쪽
• 주제분류: 농수해양 > 식품과학
• 파일형태: PDF
• 발행일자: 2016.09.30

영문 초록

This paper analyzes the experience of Agricultural Meister College in the application of educational service qualities and the effect of those qualities on student satisfaction using survey data from Gyeongbuk Agricultural Meister College. The questionnaire was developed by incorporating Kano model and customer satisfaction coefficients. Results reveal most of educational services in Agricultural Meister College are indifferent quality and potential one-dimensional quality. Our specific results suggest that Agricultural Meister College should establish educational quality management system and implement quality assurance which will ensure continuous improvement and student satisfaction.

목차

Ⅰ. 서 론

Ⅱ. 이론적 배경

Ⅲ. 분석 자료와 방법

Ⅳ. 분석 결과

Ⅴ. 결 론

키워드

Agricultural Meister College Educational Services Kano Model Potential Customer Satisfaction Improvement Index Satisfaction