피부관리사의 회복탄력성이 직무성과에 미치는 영향

• 영문명: The Effect on Resilience of Job Performance among Aesthetician
• 발행기관: 한국인체미용예술학회
• 저자명: 김주혜(Ju-Hye Kim) 심은경(Eun-Kyung Sim)
• 간행물 정보: 『한국인체미용예술학회지』한국인체미용예술학회지 제17권 제3호, 149~161쪽, 전체 13쪽
• 주제분류: 예술체육 > 예술일반
• 파일형태: PDF
• 발행일자: 2016.09.20

영문 초록

In modern society, people’s stress from environmental changes has gradually increased. Under this trend, diversity and flexibility have become more important for service industry workers to properly respond to customers’ diverse needs and demands. In the beauty industry, where human resource dependency is high, in particular, estheticians’ customer services and resilience have a considerable effect on the improvement of personal job performance. For this, their active attitude, positive mindset, and self-control are important. This study aimed to determine aestheticians’ resilience and job performance levels and investigate relations between resilience and job aptitude. Furthermore, it aimed to provide basic data on the management of human resources for the selective recruitment and education of employees through a resilience test. To empirically test the study questions, exploratory factor analysis, Cronbach s alpha reliability test, descriptive statistics, Pearson correlation, tests, and ANOVA were performed using SPSS Ver. 21. To determine the effects of resilience on job performance, moreover, this study carried out multiple regression analyses. Lastly, the significance level for a test on the research questions was set to 0.05. The correlation results obtained through this study are summarized as follows: First, as self-regulation capability (0.563), interpersonal ability (0.676), and positive mindset (0.658) increase, resilience is high. Second, when self-regulation capability(0.634), interpersonal ability (0.584), and positive mindset (0.897) increase, job performance also goes up. Third, as resilience increases, job performance is high (0.658).

목차

Ⅰ. 서론

Ⅱ. 이론적 배경

Ⅲ. 연구방법

Ⅳ. 연구 결과

Ⅴ. 결론 및 제언

키워드

Aesthetician Resilience Job Performance 피부미용사 회복탄력성 직무성과