인바운드 활성화를 위한 문화관광정보시스템 가치평가: 퍼지수 적용

• 영문명: A Value Evaluation of Cultural Tourism Information System for Activation of Inbound: Application to Fuzzy Numbers
• 발행기관: 대한관광경영학회
• 저자명: 노정철
• 간행물 정보: 『관광연구』제19권 제1호, 55~73쪽, 전체 19쪽
• 주제분류: 사회과학 > 관광학
• 파일형태: PDF
• 발행일자: 2004.06.30

영문 초록

This study presents a pioneering and ongoing study of the value evaluation of foreign tourists for Cultural Tourism Information System(CTIS). The world is merging into the era of Information Technology. So Information System has been the pivotal tool as major and landing marketing tool for all the industry. The CTIS in various fields, also, is used widely along with expansion of function. The focus is on the strengths and challenges associated with using the CTIS as a medium for primary survey research purpose. New method of measuring a value evaluation of user based on triangular fuzzy numbers is proposed in this study. To evaluate the discrepancy between foreign tourists' expectation and satisfaction degree, we infer general solutions to compute the intersection area between to triangular fuzzy numbers, then the weak and/or strong attributes of CTIS is clarified. In terms of methodology this study disclosed that fuzzy number model approach is greatly useful to evaluate foreign tourists' attribute. It was possible to understand the strength and the weakness of each informational contents based on the value evaluation about CTIS for foreign tourists. Consequently, we expect it will be contributed to administrational rationalization of local tourism industry through CTIS because we can establish the correspondant stragety within increasing satisfaction of foreign tourists and inducing tourists to revisit, especially getting out of the quantitative analysis by applying fuzzy numbers, and we can have final decision based on reasonable scientific method by evaluating on the field of mentalities in the foreign tourists as a liguistic measure. Therefore, I believe that this study has a meaning to present a standard for establishing a proper standard about evaluation and construction of the CTIS.

목차

ABSTRACT

Ⅰ. 서론

Ⅱ. 문화관광정보시스템의 이론적 고찰

Ⅲ. 퍼지이론 체계 및 평가절차

Ⅳ. 가치평가 및 결과 해석

Ⅴ. 결론

참고문헌

키워드

문화관광정보시스템 퍼지삼각수 헤지 헤밍거리 a-cut