지식산업센터 입주요인과 관리서비스품질 요인이 거주만족도에 미치는 영향 연구

• 영문명: A Study on the effect of the residential satisfaction degree by the move-in factors and the management service quality factors for Knowledge Industrial Center.
• 발행기관: 한국주거환경학회
• 저자명: 황은식(Hwang, Eun-Sik) 최민섭(Choi, Min-Seub)
• 간행물 정보: 『주거환경(한국주거환경학회논문집)』住居環境 제12권 제3호 (통권 제25호), 157~171쪽, 전체 15쪽
• 주제분류: 사회과학 > 지역개발
• 파일형태: PDF
• 발행일자: 2014.09.30

영문 초록

The objective of this study is to verify the effect of the residential satisfaction degree and the recommandation intent by the move-in factors and the management service quality factors for Knowledge Industrial Center(KIC)- Focusing the companies in Seoul Digital Industrial Complex(SDIC). The KIC was called as 'an apartment-styled factory' in the past and is recently called as 'integrated-form of factory' where multiple factories can produce products in one single building. The research model of this study has two group factors such as the move-in factors and the management service quality factors as input variables, and has the residential satisfaction degree as an intervening variable, and lastly has the recommandation intent as a dependent variable. the move-in factors of KIC are consisted of 4 factors such as an economic, institutional, locational and environmental, and businesswise factors, and the management service quality factors of KIC are consisted of 4 factors such as a management, cleanness,security and safety, and parking management factors. SDIC was selected as the subject of this study because SDIC is located in Seoul city and is the biggest in the number of employees, influence, and ripple effect among KICs. The results show that the move-in factors and the management service quality factors have been made a positively significant effect on the residential satisfaction degree of the KIC and that the residential satisfaction degree also made a positively significant effect on the recommandation intent.

목차

Ⅰ. 서론

Ⅱ. 이론적 고찰 및 선행연구

III. 연구 설계

IV. 실증분석

IV. 결 론

키워드

지식산업센터 서울디지탈산업단지 입주요인 관리서비스품질 요인 거주만족도 추천의도 Knowledge Industrial Center Seoul Digital Industrial Complex Move-in factor Management service quality factor Residential satisfaction degree Recommandation intent