影响旅游企业培训实效的误区探讨

• 영문명: The Influence Tourist Business Trains the Actual Effect the Erroneous Zone Discussion
• 발행기관: 세계문화관광학회
• 저자명: 芦爱 英(LU Ai-ying)
• 간행물 정보: 『Conference Proceedings』10th International Joint World Cultural Tourism Conference 2009, 788~795쪽, 전체 8쪽
• 주제분류: 사회과학 > 관광학
• 파일형태: PDF
• 발행일자: 2009.11.30

국문 초록

旅游企业培训是行业服务品质提升的重要途径，而培训的实效体现才是培训的根本目的所在，笔者基于多年从事旅游企业培训的体验，试图从旅游企业对培训的定位与目标、企业员工对培训的心态与手表现以及培训师对培训的准备等实施等现状进行分析，发现存在的认知误区，提出自己对旅游企业培训的拙见，以便与大家共同探讨。

영문 초록

Tourist business training is the profession service quality promotion important way, but trains the actual effect manifests is the training primary purpose is, the author is engaged in the experience which based on many years the Tourist business trains, attempts from the Tourist business to the training localization and the goal, the enterprise staffs with display as well as train present situations and so on preparation which and implementation to the training point of view trains teacher carry on the analysis, discovery existence cognition erroneous zone, proposed that oneself opinion which trains to the Tourist business, in order to discuss together with everybody.

목차

【Abstract】

【摘要】

一、旅游企业对培训的定位与目标误区分析

二、企业员工对培训的心态与表现误区分析

三、培训师对培训的准备与实施误区分析

四、关于旅游企业培训的拙见

[参考文献]

키워드

旅游企业 培训 培训 实 效 认 知误 区 the tourist business trains training actual effect cognition erroneous zone