DEA를 활용한 성과평가 지표의 가중치 결정모형 구축

• 영문명: Learning City Performance Measurement and Performance Measure Weighting Decision based on DEA Method
• 발행기관: 한국IT서비스학회
• 저자명: 임환(Hwan Lim) 손명호(Myung Ho Sohn)
• 간행물 정보: 『한국IT서비스학회지』한국IT서비스학회지 제9권 제4호, 109~121쪽, 전체 13쪽
• 주제분류: 경제경영 > 경영학
• 파일형태: PDF
• 발행일자: 2010.12.30

영문 초록

Most organizations adopt their own performance measurement systems. Those organizations select performance measures to meet their goals. Organizations can give only limited description of what performance measures are. Kaplan and Norton suggest that the Balanced Scorecard (BSC) to complement the conventional performance measures. The BSC can provide management system with a comprehensive strategic vision and integrates non-financial measures with financial measures. The BSC is widely used for measuring corporate performance. This paper investigates how the BSC-based performance measures can be applied to Learning City. The Learning City's performance measures and strategy map on the basis of the BSC are suggested in this research. This paper adopt the AR(assurance region)-DEA model which could limit the range of weight on performance measures to prevent each viewpoint of BSC from having unlimited elasticity. The proposed model is based on CCR model including a property of unit invariance to use the data without normalization process.

목차

1. 서 론

2. 연구 방법 및 내용

3. 평생학습 기관에의 적용

4. 결 론

키워드

Learning City Data Envelopment Analysis Performance Measurement