조직구성원의 인식 수준이 정보시스템 활용 성과에 미치는 영향에 관한 탐색적 연구 - 공공부문 정보시스템 사례를 중심으로

• 영문명: An Exploratory Study on Causal Relationship between Perceptual Level of Employees and Information System Performance：Case of Public Side Information System Use
• 발행기관: 한국IT서비스학회
• 저자명: 박기호(Kiho Park)
• 간행물 정보: 『한국IT서비스학회지』한국IT서비스학회지 제7권 제2호, 165~180쪽, 전체 16쪽
• 주제분류: 경제경영 > 경영학
• 파일형태: PDF
• 발행일자: 2008.06.30

영문 초록

  Although a number of studies concerning the performance of information system (hereafter, IS) have been performed, those in governmental organizations have rarely conducted. Moreover, there were not many that the perceptual level of individuals might have influence on the information system performance actually.
  This study tried to investigate the causal relationship between personal perceptual level on the operation and performance of IS, as a result of project for public innovation which deployed in a governmental organization. The targeted IS is for task management. Our survey’s respondents are real users in a governmental organization. As a result of statistical analysis, the affecting factors, the perceptual level of individuals such as task process standardization, training and system education, and the active participation of manager positively affected system performance.
  The result of study can provide some implications to the governmental organizations who want to improve the system performance and efficiently operate their own IS for achieving the organizational goals.

목차

Abstract
1. 서론
2. 정보시스템 성과
3. 연구모형 및 가설
4. 연구결과
5. 시사점 및 결론
참고문헌
저자소개

키워드

Information System Process Innovation Change Management Task Management System Information System Performance