Organizational Trust in Public Sector Organizations

• 영문명: Organizational Trust in Public Sector Organizations
• 발행기관: 한국국정관리학회
• 저자명: 노승용(Rho Seung Yong)
• 간행물 정보: 『현대사회와 행정』第15卷 第1號, 17~46쪽, 전체 30쪽
• 주제분류: 사회과학 > 행정학
• 파일형태: PDF
• 발행일자: 2005.04.01

영문 초록

  Organizational trust is a critical concept in order to make organizations healthy and wise. The study conceptualizes behavioral model of organizational trust including organizational collaboration as a consequence and sharing perceptions and feelings, open communication. participation in organizational process, organizational justice, and individualistic/ collectivistic culture as antecedents. Structural equation modeling is used to evaluate the conceptual model and test hypotheses with a questionnaire survey in Seoul Metropolitan Government in Korea.
  The results show that organizational trust is an influential factor to improve organizational collaboration. Also, open communication and organizational justice are the most important factors among five antecedents of organizational trust. In addition, they can improve organizational collaboration through organizational trust. Moreover, open communication has direct effect on organizational collaboration.

목차

Ⅰ. Introduction
Ⅱ. Organizational Trust
Ⅲ. Behavioral Model of Organizational Trust
Ⅳ. Research Design
Ⅴ. Results and Analysis
Ⅵ. Discussion and Implications
Ⅶ. Conclusion
참고문헌

키워드

Organizational trust Organizational justice Organizational collaboration Organizational commitment