고속철도 환경 하에서의 철도화물운송 활성화 방안

• 영문명: The Revitalization of Railroad Cargo Transportation under Korea Express Train Environment
• 발행기관: 한국국제상학회
• 저자명: 김철민(Chul-min Kim) 김종칠(Jong-chill Kim)
• 간행물 정보: 『국제상학』國際商學 第22卷 第2號, 61~80쪽, 전체 20쪽
• 주제분류: 경제경영 > 무역학
• 파일형태: PDF
• 발행일자: 2007.06.30

영문 초록

  Up to now, the railroad cargo transportation in Korea has not been well utilized and has lost its competitiveness advantage as major domestic transportation mode. Thus our research tries to examine and conceptualize the railroad cargo transportation service quality, measure the perception of its service quality, and suggest the revitalization strategies for the railroad cargo transportation.
  To derive the factors of the railroad cargo transportation service quality, we use the Delphi as the empirical methodology and major findings are as follows. First, railroad cargo transportation service quality was confirmed as total ten factors such as tangible accessibility, intangible accessibility, tangibility, expertism, interfacing, on-time delivery, speed, cost-advantage, safety, and accuracy. Second, as the result of the gap analysis for the service expectation and performance of railroad cargo transportation, factors that make the significant gaps among above ten factors are found as interface, on-time delivery, speed, and cost-advantage.
  This results imply that the revitalization strategies should focus on the improvement of these four service factors. And our research suggests that the six detail strategies for the effective revitalization of railroad cargo transportation.

목차

Abstract
Ⅰ. 서론
Ⅱ. 철도화물운송의 특성 및 현황
Ⅲ. 철도물류 서비스 품질
Ⅳ. 철도화물운송 활성화 방안
Ⅴ. 결론 및 시사점
참고문헌

키워드

Railroad Cargo Transportation Korea Train Express(KTX) Revitalization