외국계 금융기관 종사자의 업무 커뮤니케이션

• 영문명: Workplace communication tasks required at non-domestic financial organizations in Korea
• 발행기관: 한국사회언어학회
• 저자명: 안혜원(Ahn Hae-won) 전지현(Jeon Ji-hyeon)
• 간행물 정보: 『사회언어학』제15권 1호, 175~194쪽, 전체 20쪽
• 주제분류: 어문학 > 언어학
• 파일형태: PDF
• 발행일자: 2007.06.30

영문 초록

  The purpose of this study is to explore communicative tasks carried out in global financial organizations in Korea. In particular, we attempt to find out some of the communicative tasks that employees are required to perform in their daily work settings. Interviews were conducted with twenty nine employees at the global financial firms such as Citibank, Goldman Sach, ABN AMBRO, and Credit Sussise. Interviewees were asked about (1) daily communicative tasks they carry out in English and in Korean at work, (2) the difficulty they encounter communicating in English and in Korean for tasks at work, and (3) the perceived needs to improve communication skills for tasks at work. The responses of the interviewees were categorized, coded, and analyzed qualitatively. Based on the findings, several preliminary conclusions are made along with suggestions on communication education for employees in financial sectors.

목차

Abstract
Ⅰ. 서론
Ⅱ. 연구의 배경
Ⅲ. 연구 방법
Ⅳ. 연구 결과
Ⅴ. 결론 및 제언
참고문헌

키워드

workplace communication global work places communication education business communication English for Specific Purposes